When you sign up for Clothfohan, we need certain information to create and manage your account. This includes your name, email address, and a secure password you choose. Depending on the payment method you select, we might also collect billing information, though credit card details are processed through secure third-party payment processors and never stored directly on our servers.

As you engage with our courses, we automatically track your learning activities. Every video you watch, quiz you complete, and discussion you participate in gets recorded. This isn't about surveillance—it's about understanding your progress and helping you pick up where you left off. We also track completion rates, scores, time spent on different materials, and which resources you find most helpful.

Technical Data Collection

Your device and browser share technical information with us whenever you visit Clothfohan. We receive your IP address, browser type and version, operating system, device identifiers, and general location data based on your IP. Cookies and similar tracking technologies help us remember your preferences and keep you logged in between sessions.

Information From Other Sources

Sometimes we get information about you from third parties. If you sign up using a social media account or single sign-on service, we'll receive basic profile information from that platform. When you interact with our marketing emails or social media posts, those platforms share engagement data with us. We may also supplement your profile with publicly available information to better understand our user community and improve our services.

Your data serves several purposes, starting with the basics: account creation, authentication, and providing access to the courses you've enrolled in. We use your email to send important updates about your courses, notify you when new content becomes available, and share technical announcements that might affect your learning experience.

Personalization is a big part of what makes Clothfohan effective. We analyze your learning patterns to recommend courses that match your interests and skill level. Your progress data helps us identify where students typically struggle, allowing instructors to refine their materials. If you're not making progress on a course, we might send a friendly nudge to help you get back on track.

• Platform Improvement: We study how users navigate our platform, which features get used most, and where people encounter difficulties. This research drives our product development decisions and helps us build a better learning experience for everyone.
• Communication and Support: When you contact our support team, we use your account information and interaction history to provide helpful, personalized assistance. We may also send you educational content, tips for getting more from your courses, and updates about new features we think you'll find valuable.
• Security and Fraud Prevention: Your data helps us detect unusual account activity, prevent unauthorized access, and protect both you and other users from potential security threats or policy violations.
• Legal Compliance: Sometimes we're required by law to retain certain records, respond to legal requests, or enforce our terms of service. We only use your data for these purposes when genuinely necessary.

Running an effective online education platform requires working with specialized service providers. We've partnered with various third-party tools that help us deliver, improve, and market our services. Each of these partners has their own privacy practices, though we've done our best to work only with companies that take data protection seriously.

Analytics services help us understand how people use Clothfohan. These tools collect information about your interactions, the pages you visit, features you use, and time spent in different areas of the platform. While this data is often anonymized or aggregated, some analytics providers may be able to identify you individually.

External Service Providers

• Payment Processors: When you purchase a course or subscription, secure payment gateways handle your financial information. These companies process transactions on our behalf and may retain certain details for fraud prevention and regulatory compliance.
• Video Hosting Services: Course videos are hosted on specialized platforms designed for reliable, high-quality streaming. These services may collect viewing data, including which parts of videos you watch and your playback preferences.
• Email Service Providers: We use email marketing platforms to send newsletters, course updates, and promotional content. These services track email opens, clicks, and engagement to help us understand what information you find most relevant.
• Cloud Storage and Infrastructure: Your data lives on secure cloud servers maintained by major technology providers. These companies implement extensive security measures but may access your information when providing technical support or maintaining their systems.

Protecting your personal information isn't just a priority—it's fundamental to everything we do. We've built multiple layers of security into our platform, from encrypted connections to strict access controls. All data transmitted between your device and our servers uses industry-standard encryption protocols, making it extremely difficult for anyone to intercept your information.

On our end, access to user data is restricted to employees who genuinely need it to perform their jobs. Our team receives regular training on data protection best practices and privacy obligations. We conduct periodic security audits and vulnerability assessments to identify and address potential weaknesses before they become problems.

Data Retention Practices

We don't keep your information forever. Once data no longer serves a legitimate purpose, we delete or anonymize it. Active account data is retained as long as you're using Clothfohan. After account closure, we keep certain records for a limited period to comply with legal obligations, resolve disputes, and prevent fraud.

Learning records and course completion data may be retained longer because they document your educational achievements. However, you can request deletion of this information at any time, subject to any legal requirements we're obligated to follow.

Your Data Rights

You have considerable control over your personal information. You can access your account dashboard anytime to view and update your profile details, communication preferences, and privacy settings. If you want a copy of all the data we hold about you, just ask—we'll provide it in a portable format within a reasonable timeframe.

Don't like how we're using certain information? You have the right to object to specific data processing activities or request that we restrict what we do with your data. If you believe something in your profile is inaccurate, you can correct it directly or ask us to help. And if you decide Clothfohan isn't right for you, you can delete your account and request removal of your personal information from our systems.

Regulatory Compliance

Clothfohan operates in accordance with applicable data protection laws, including GDPR for European users and similar regulations in other jurisdictions. We've implemented appropriate technical and organizational measures to meet our legal obligations and protect your privacy rights. Where required, we conduct data protection impact assessments before introducing new features or processing activities.

For users in certain regions, you have additional specific rights under local privacy laws. We respect these rights and have processes in place to respond to your requests promptly. Our approach to compliance isn't just about following rules—it's about treating your information with the respect and care it deserves.

Links to Third-Party Websites

Our platform occasionally links to external websites, resources, or tools that might be helpful for your learning journey. These sites aren't operated by Clothfohan, and we can't control their privacy practices or content. When you click through to another site, their privacy policy applies—not ours. We encourage you to review their terms before sharing personal information.

Changes to This Policy

Privacy practices evolve as technology advances and regulations change. We may update this policy periodically to reflect new features, legal requirements, or changes in how we handle data. When we make significant changes, we'll notify you through email or a prominent notice on the platform. The "Last Updated" date at the top shows when this policy was most recently revised.

Continuing to use Clothfohan after policy changes take effect means you accept the updated terms. If you disagree with any modifications, your option is to stop using the platform and close your account.